License registration

You can get a license to test HAProxy ALOHA or to use it in production.

Request a license Jump to heading #

You must request a license to use HAProxy ALOHA in unrestricted mode or once you have upgraded HAProxy ALOHA firmware to a new major release.

1. Request an activation key from your HAProxy Technologies representative.

2. Log in to HAProxy ALOHA web UI at http://<HAProxy ALOHA IP address>:4444/.

3. Open the Setup tab.

4. Check the system information of your appliance. In the system information you can find the model, firmware version, UUID, and ETHID of your appliance.

5. Click [request license]. A new tab displays where you can enter your details and request a license.

6. Download your license file from the web page or from the email you received.

7. Add your license file.

8. Click Save.

9. Check your license. The Status should say valid for a valid license.

   • If the status is mismatch, check ETHID and UUID values.
   • If you upgraded the firmware to a new major release, only the license matching the current running firmware is denoted as valid.
   • To be able to roll back to a previous firmware version, do not remove outdated licenses.

Troubleshooting Jump to heading #

Here we list steps to troubleshoot common issues.

The ETHID shows Not Present

The ETHID field listed in HAProxy ALOHA’s system information denotes the server’s MAC address. If you are installing the virtual appliance, rather than the hardware appliance, and ETHID shows Not Present, it could mean that the virtual machine’s network adapter is incompatible. For example, on Hyper-V, the Legacy Network Adapter is incompatible. Try choosing a different type of network adapter in your hypervisor settings.