Default password reset

If you’ve lost your password, you can restore the default admin password without resetting all parameters to the factory defaults.

1. Connect to HAProxy ALOHA:

   • Connect to your physical appliance through the serial port.
   • Connect to your virtual appliance through your hypervisor’s graphical console.

2. To display the Grub menu, press ESC.

   text
   GNU Grub version 0.96 (639K lower / 1047488K upper memory)
   +-------------------------------------------------------------------+
   | Image 1 (VGA console)                                             |
   | Image 2 (VGA console)                                             |
   | Maintenance Kernel (serial console)                               |
   | Maintenance Kernel (VGA console)                                  |
   | Reboot                                                            |
   | Halt                                                              |
   +-------------------------------------------------------------------+

   text
   GNU Grub version 0.96 (639K lower / 1047488K upper memory)
   +-------------------------------------------------------------------+
   | Image 1 (VGA console)                                             |
   | Image 2 (VGA console)                                             |
   | Maintenance Kernel (serial console)                               |
   | Maintenance Kernel (VGA console)                                  |
   | Reboot                                                            |
   | Halt                                                              |
   +-------------------------------------------------------------------+

3. Select Image 1, then press e.

   text
   GNU Grub version 0.96 (639K lower / 1047488K upper memory)
   +-------------------------------------------------------------------+
   | root (hd0,1)                                                      |
   | savedefault savemap                                               |
   | kernel /sys/active/kernel.img root=/dev/ram0 ro auto quiet panic=1|
   | initrd /sys/active/initrd.img                                     |
   +-------------------------------------------------------------------+

   text
   GNU Grub version 0.96 (639K lower / 1047488K upper memory)
   +-------------------------------------------------------------------+
   | root (hd0,1)                                                      |
   | savedefault savemap                                               |
   | kernel /sys/active/kernel.img root=/dev/ram0 ro auto quiet panic=1|
   | initrd /sys/active/initrd.img                                     |
   +-------------------------------------------------------------------+

4. To edit the kernel line, select it, then press e.

   text
   [ Minimal BASH-like line editing is supported. For the first word, TAB
     lists possible command completions. Anywhere else TAB lists the possible
     completions of a device/filename. ESC at any time exits. ]
   <t panic=1 flash=sda2 imag=active vmm=kvm console=tty0

   text
   [ Minimal BASH-like line editing is supported. For the first word, TAB
     lists possible command completions. Anywhere else TAB lists the possible
     completions of a device/filename. ESC at any time exits. ]
   <t panic=1 flash=sda2 imag=active vmm=kvm console=tty0

   Info

   If you connect to a physical appliance through the serial port, the tty parameter should read ttyS0.

5. Append INITSHELL=1 to the boot command.

   text
   <t panic=1 flash=sda2 imag=active vmm=kvm console=tty0 INITSHELL=1

   text
   <t panic=1 flash=sda2 imag=active vmm=kvm console=tty0 INITSHELL=1

6. Press Enter.

   The Grub menu displays again.

   text
   GNU Grub version 0.96 (639K lower / 1047488K upper memory)
   +-------------------------------------------------------------------+
   | root (hd0,1)                                                      |
   | savedefault savemap                                               |
   | kernel /sys/active/kernel.img root=/dev/ram0 ro auto quiet panic=1|
   | initrd /sys/active/initrd.img                                     |
   +-------------------------------------------------------------------+

   text
   GNU Grub version 0.96 (639K lower / 1047488K upper memory)
   +-------------------------------------------------------------------+
   | root (hd0,1)                                                      |
   | savedefault savemap                                               |
   | kernel /sys/active/kernel.img root=/dev/ram0 ro auto quiet panic=1|
   | initrd /sys/active/initrd.img                                     |
   +-------------------------------------------------------------------+

7. To boot the kernel line command, select it, then press b.

   text
   You have requested this prompt by appending INITSHELL=1 to the kernel cmd line.
   Entering command line mode : enter one command per line, end with '.'
   OK
   >

   text
   You have requested this prompt by appending INITSHELL=1 to the kernel cmd line.
   Entering command line mode : enter one command per line, end with '.'
   OK
   >

8. To start a Bash shell, enter /bin/sh.

   text
   > /bin/sh
   sh-3.00#

   text
   > /bin/sh
   sh-3.00#

9. From the sh-3.00# prompt, call the following commands to reset the default password, then exit the Bash console.

   bash
   cd /sbin
   restore-etc
   cat /usr/share/factory/base-etc/shadow > /etc/shadow
   config save
   exit

   bash
   cd /sbin
   restore-etc
   cat /usr/share/factory/base-etc/shadow > /etc/shadow
   config save
   exit

10. To boot the appliance, enter . (a dot) at the new prompt.

    text
    > .

    text
    > .

11. Log in to the appliance as user admin with the admin password.

12. Change the default password from the Setup tab in the web UI.